1 hour ticket response
Timely support is our main priority and this is the reason why we have a team of knowledgeable client support engineers who are prepared to provide a fast solution to any question that you could possibly have. Simply post your support ticket from the Hosting Control Panel and we will get back to you within sixty minutes at the latest. As a matter of fact, we work hard and aim for a twenty–minute tech support ticket response time.
An Excellent Customer Care Service
Our help desk staff representatives have big experience in the cloud web hosting service niche and are skilled enough to find a fast solution to your problem. If, however, the situation at hand is not within the competence of a support engineer, the tech support ticket will be forwarded to a developer or admin for further assistance.
An Easy–to–Navigate Help Center Section
In the Hosting Control Panel you can find an easy–to–browse Help Center section where you can find quick suggestions on how to use our services. You can see the answers to your queries in the F.A.Q. database, see more hints in the web hosting account administration articles or check out the how–to video tutorials.