Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help section included in our Hosting Control Panel features a collection of help articles and commonly asked questions. Aimed at fixing any common issue that you could possibly come across, they are contributed by our support team of experienced techs.

  • Top quality support service

  • Instructional Videos

  • We have compiled a selection of how–to video tutorials that visually illustrate how to tackle a common problem connected to your cloud web hosting service account. You will find the educational videos in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • Our semi–dedicated servers are backed up by a 24–7 technical support service and feature a sixty–minute response guarantee. Our experienced tech support engineers will be online 7 days a week and will fix any issue that you might face within less than one hour after the trouble ticket submission. In the majority of cases, an answer will be provided to you in less than twenty minutes.