Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response guarantee with all our cloud web hosting service packages, which means that each advice question you post is going to be responded to in only sixty minutes max. Our support staff members are qualified to rapidly remedy any case and to offer you detailed guidance on any problem that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • You can write to us 24x7x365 with any issue you may have relating to CrownHost’s offerings. Now we have consultants present constantly to give help at any time necessary. You could use the ticketing system or send us a message at any moment, or you can pick up the phone or use the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives a complete practical knowledge base that’s built–into all parts. In each part, you’ll find a Help control key which will load for you a group of step–by–step tutorials on how to utilize a certain element or perform a selected action. In addition, we have made information clips to enable you to get a better idea of the Control Panel’s interface.